As an event prof managing client expectations should always be top of mind. Managing client expectations helps both you and your client have clarity working together. This will also keep your clients happy, and ensure you are on the right track with what they have hired you to do.  Setting up expectations allows you to frame the groundwork for how the relationship will continue to grow. We can’t state how important this truly is!

In this weeks episode of #EventIcons our iconic guest Jeff Frank, a Event Producer, will talk to us all about how to manage client expectations. We will discuss how to say no to clients, when and how to seek clarification, how to process feedback and craft great responses when things get tough. As an event prof we are all handling clients so don’t miss this!

We want to help keep you up-to-date with the latest and greatest! Below, in our Epic Resources section, we link the awesome insider favorites that were mentioned in this episode! You WANT to check these out! What has been your favorite episode so far? Comment below and let us know!

You’re watching this recording of our episode here on our blog, but wouldn’t you rather watch live, ask your own questions, and participate in person? Subscribe now to watch live! (We’ll remind you of upcoming episodes.) We would love for you to join us LIVE and bring your questions for our icons. This is all for you!

At the end of the day it's about fairness, whether you are the client or you are the vendor. @JeffDV8 Click To Tweet Right now the BIG trend is non-traditional venues. @JeffDV8 Click To Tweet Safety is a huge concern these days. Your clients need to understand clearly what protocols you have. @JeffDV8 Click To Tweet

 

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Brandt Krueger

Author Brandt Krueger

With over 20 years experience in the meetings and events industry, Brandt has spoken at industry events and seminars all over the world, been published in numerous magazines and websites, and teaches public and private classes on meeting and event technology and production. He provides freelance technical production services, and is the owner of Event Technology Consulting.

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