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What are chatbots? They are a program that takes a process that is chat-driven and makes it consistent for a user. They give the same answers each time unlike a human would. A well-programmed bot allows easy interaction with a human. You typically see these programs disguised as “live chats” on websites. It feels like a human speaking to you, but it’s not.

It is a mix of AI and person-driven tech. So now that we know what chatbots are, what types of organizations use them? How do they even get their information? As an event prof, you are probably also wondering how events can use them. We are going to cover all this and more today.

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In this episode of #EventIcons, Elizabeth Glau of EventBots by Sciensio and Paul Earnden of Prodo are going to answer the questions above. They will also share their unique ideas on how to use chatbots. They will talk about what they like and dislike about them. Also, there are different types of chatbots and you’ll learn the difference between them. It’s a must-watch for all event planners and not just event technology lovers.

The scope of chatbots associated with how much you have trained your chatbots to learn. @elizabethglau Click To Tweet Chatbots can be truly AI, they can be really person-driven. @paulearnden Click To Tweet


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Will Curran

Author Will Curran

Information junkie, energetic, and work-a-holic are just some of the words we can use to describe Will Curran. Aside from spending 20 out of 24 hours a day working as the Chief Event Einstein of Endless Events, you can catch Will ordering a chai latte or watching The Flash with his cats. He is also well known for his love of all things pretzels.

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